Guess I should mark on the diary 14th Nov., 2009 lunch time is the most horrible time. Now it's not only Chuan Spa turning into the worst place (no service, no cleaning, no air-con, no water, except the bill; maybe we really don't comprehend of being nothing, kind of zen.) on the top of this 5-star luxury hip hotel, but also the restaurant outlets follow the same standard. The Place was once pretty good under the Langham London management as from my last try of 4 years ago. This time it dropped from top to zero. OK, the horrible journey begins....


1/2. see it's not crowded and it's a Saturday noon time in Mongkok! So this phenomenon is already subsiding warning for us.


3. the Langham tower can be noticed from almost any corner of downtown area. 4. the open area for the alternate air needed.


5. the hotel tower. 6. the mall inside.
9. The prime rib is another interesting food. The outside is much much burnt but the inside is very cold and even you can taste some icying in it. So I would think they put this one out of the fridge and immediately put this in the oven for quick high heat roasting. So the result is outside is burnt but inside is stilled iced. Then the duck smelled. First time I ate a smelling duck! The lamb rack is dry and yet a bit cold. Pasta soft outside but hard inside. Those chefs must be in a hurry for something. The veggie is with some mud inside the stem. So I left almost 95% of the food on the plate. 10. Teppanyaki beef with veggie. The first time I tried teppanyaki with Chinese dark soy sauce and it actually tasted like the Cantonese style stir fried beef/onion with flat rice noodle. BTW, it's very salty.


11. The rice is semi-cooked but it's not risotto. The BBQ bun is too wet inside. The Chinese sausage bun has kind of coconut smell. You know what? It's because of the sausage wrap and the sausage may be some very cheap lousy quality sausage without any wine in it and that's how that interest coconut smell came from. 12. So as I was still very hungry and I thought the safest food is bread. Wow! When I had a bite on it, there was some frost inside the bread! So awful! Looks like I am eating food from a plane crash in Himalaya mountain!


13/14. OK, my lucky came - waffle. Sorry they are not warmly done, but at least it's room temperature, not icy or frosty!. So I took 2 to fill my stomach. The mini-cakes are just ok. However, the appetite was totally spoiled.
Then I couldn't help calling the house manager and complained "first all the food are in a very constant quality but bad side. Let's say the prime rib. If the chef didn't have enough time to roast it, cut that in slices and grill them. Don't cook like that. Wasting food. So then the breads are also frosty inside? What are they doing in the kitchen?". So the manager kept on saying sorry sorry "we will do our best next time.". Then I was a bit annoyed "don't say sorry. Walk the walk! Later on, you should try each plate of the food and to get what I meant, and think about yourself how to improve it. Don't say "do the best next time. When the prime rib is so lousy, I thought I should get something to fill my stomach as I am still hungry, but even a simple food breads can be that awful. You guys are ruining the professional image of your UK founder. If it's just only 1-2 food like that, I wouldn't complain but they are all horrible.". So she then had nothing to say but agreed to try that later though I don't think she would.